🎉

We've raised a $25M Series A. Read more

Login

Product

Solutions

Resources

Company Logo

Industry

Business Services

Target Market

USA

Customer Story

Zirtual

Tripling positive replies while scaling personalized outbound with an AI BDR - Emily Bomberger, CFO at Zirtual

“Our positive reply rate is about three times higher than what we saw with Apollo and we’re launching campaigns far faster with less manual work.”
Company Hero Image

Zirtual provides virtual assistants, paralegals, outbound agents, and administrative support to busy professionals and teams. To keep pipeline strong, Zirtual needed to scale outbound without sacrificing a polished, service-oriented brand voice.

The Challenge

Zirtual’s outbound was constrained by:


  • List Item

    Underperforming reply rates with their previous tool (Apollo)


  • List Item

    Heavy manual lift to personalize outreach


  • List Item

    Slow time-to-launch across multiple service lines


  • List Item

    Difficulty staying consistently on-brand at scale



Artisan’s AI BDR Ava Became Their Outbound Engine

Zirtual adopted Artisan to run personalized outbound at scale.


Ava now:


  • List Item

    Builds and personalizes outreach for each prospect


  • List Item

    Runs multi-touch sequences


  • List Item

    Supports fast campaign launches and iteration


  • List Item

    Keeps messaging aligned with Zirtual’s brand voice, with hands-on support from the team



Why It Worked

Zirtual hero picture
  • List Item

    Adaptive personalization: Messaging improves with every reply


  • List Item

    Fast to launch: Campaigns go live quickly and iterate weekly


  • List Item

    Brand-safe: Consistent, polished voice across services


  • List Item

    Team leverage: Less execution work, more focus on strategy



How Zirtual Runs It Day-to-Day

  • List Item

    Define segments by service line


  • List Item

    Launch targeted campaigns by use case


  • List Item

    Let Ava handle personalization and sequencing


  • List Item

    Step into warm replies to drive next steps


  • List Item

    Review performance and iterate regularly



Results in 3 Months

  • List Item

    Emails sent: 81,785 (27,132 new leads contacted)


  • List Item

    Positive replies: 80 (~27/month)


  • List Item

    Positive reply rate: ~3x higher than previous tool (Apollo)



Zirtual improved outbound performance by letting Artisan generate and send the kind of emails their best rep would write, at a speed a human team can’t match.


If you’re ready to see what Artisan can do for you, get in touch


workflow-graphic

Ready to Hire Ava and Supercharge Your Team?

Ava is equipped with the best-in-class outbound tools to automate your outbound, freeing your reps’ time to focus on closing deals.