Certifications
We’re currently in the process of being audited for the following certifications:
SOC 2 Type 2
This certification ensures that our services meet the high standards for security, availability, processing integrity, confidentiality, and privacy of customer data.
ISO 27001
As the leading international standard for information security management, obtaining ISO 27001 certification signifies our commitment to implementing a robust and comprehensive information security management system (ISMS).
PCI Attestation of Compliance
This attestation demonstrates our adherence to the Payment Card Industry Data Security Standard (PCI DSS), ensuring that all credit card data processed, stored, or transmitted is secure against breaches and fraud.
The Answers To
Your Questions
How does Artisan pricing work?
Artisan is priced based on the volume of leads you are doing outreach to. We can split this between BDR & AE seats as required.
We have specific security requirements that are not covered on your site - can you accommodate them?
Yes! Reach out to our sales team and we can work with you to scope your specific requirements and ensure Artisan is set up and used in a compliant way.
What kind of support do you offer?
We offer white glove support as standard. We will work closely with you through the onboarding process, you will have a dedicated account manager, and for larger customers we can set up a direct connection via Slack or Teams.
I’m an existing customer, how do I access the new pricing packages?
Reach out to your Artisan account executive, who can do a full walkthrough of the new packages and create a customized proposal for you.